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  training courses  
BIIAB approved

COURSE PROGRAM

Click HERE for the latest program of courses. Prices and booking details are included for each course. If the course you are interested in is not listed please contact us - we can arrange one with only 7 days notice!

     
Online Training for 25
Contact Us for details
CLICK HERE FOR UPCOMING COURSES - SEE OUR GREAT OFFER AT FOOT OF PAGE!  

THE AWARD FOR PERSONAL LICENCE HOLDERS

A one day course designed to give you working knowledge of the new licensing law followed by a simple 40 question multi-choice exam. This qualification is now a mandatory requirement for those selling or authorising the sale of alcohol.

Over the last 4 years we have gained thousands of satisfied customers. The course is straightforward and delivered in an enjoyable way.

See specimen exam paper here.

SEE UPCOMING COURSES HERE

GET YOUR APLH IN ONE DAY!

FRONT OF HOUSE STAFF TRAINING AT YOUR
OWN PREMISES

Minimise time away from work and save travel expenses. To make your business stand out from the rest you simply must offer exceptional customer service.

I can train your staff to recognise how to sell on and sell up, greet and thank customers, check on customer satisfaction and to exceed customer expectations. Your staff will gain a recognised BII qualification in customer and drinks service.


AWARD WINNING TRAINING!

MASTER CLASS IN
CUSTOMER SERVICE

Maximise sales and build a robust customer base with this one day course aimed at licensees who are struggling to build their businesses.

Join Bernard for an intensive session covering staff training, motivation and remuneration to successfully transform your front-of-house operation and get your customers to do your advertising for you!

ONE DAY COURSE FOR £250 Contact us to find out more...

GREAT FOR NEW LICENCEES!

 

INCREASE PROFIT THROUGH QUALITY


This one day course is a must if you want to be a successful publican. It’s all about beer and cellar quality - you will learn how to look after keg and cask beer, how to avoid needless waste and how to serve the perfect pint every time.

You also gain a nationally recognised BIIAB qualification that will make you stand out from the rest. Contact us to find out more...


STAND OUT FROM THE CROWD!

 
GREAT OFFER - BOOK 2 COURSES, GET THIRD FREE! For courses held at our historic working inn! If you book a AWARD FOR PERSONAL LICENCE HOLDERS (£170) and PROFIT THROUGH QUALITY (£120), we will offer you an INTRODUCTION TO LICENSED RETAIL (HOW TO SET UP YOUR OWN PUB AND MAKE A PROFIT) FREE! (Usually £150).